The most circular way to access high quality, designer furniture in the UK. You can rent furniture on this site, and we also sell new and pre-loved pieces, kept in a closed loop for longevity on our sister site (zenkkiloop.co.uk).

1. Pick your items or sets on the website
2. Choose the subscription length (3, 2 or 1 months)
3. Check out by entering your delivery and payment details.

We'll be in touch within 48 hours to confirm your order, and later with your delivery information.

If you're looking for something custom, like day hires, a longer term subscription or furniture for a larger project, office or residential project you can reach out to us for a custom quote.

• 3, 2 or 1 months. You can renew and keep the items longer if needed.
• Shorter terms, such as day or weekly subscriptions are available via a custom quote.
• We offer annual terms (12-36 months) and specific rates to business customers.

When you check out you'll pay for the first month and the standard delivery charge. After that, your monthly subscription charge is taken automatically, with the first payment one month after delivery.

You will pay for any services you add, such as assembly, separately. And the collection is charged when you return the furniture.

Yes, there is a minimum total spend of £169 for the length of the subscription (not incl the delivery charge).

This corresponds to:
- £56 per month on 3 month terms
- £84 per month on 2 month terms
- £169 per month on 1 month terms

If your order doesn't meet the minimum spend, we will be in touch to adjust the order or you can cancel.

If you choose a 1 month term but then decide you want to keep the furniture longer, we won't refund any difference in the monthly fee for already processed months.

However, you can choose to sign up to a new term and coming months will then be charged at the new rate.

We deliver in London and the South East, see the map here. We can sometimes accommodate for projects further away for a custom delivery fee.

Zone 1 delivery: £39
Zone 2 delivery: £59
Larger order: +£30 (1, 2 bed, home staging or more than 8 pieces of furniture combined)

See the map here.

All orders are charged at £39 in the checkout. Additions are taken separately after your order confirmation.

Standard

5-7 days home delivery. Most of our items are in-stock in our Guildford refurb hub and delivered together in one go. You may receive more than one delivery if any items are delivered directly from the supplier.

If you need the furniture at a later time, for example at a move in date, just let us know after placing your order or pick your preferred date in the checkout. Placing your order a couple weeks in advance if possible is always a good idea, but no earlier than 3 weeks in advance is necessary.

Express

Need your furniture within the next 3 days? We can sometimes arrange it, at an additional delivery cost. Contact us, providing your delivery post code, items and requested date and we will confirm the custom delivery charge.

We deliver 7 days a week Mon-Sun.

Yes, you can request a preferred date in the check out.

We always do our best to accommodate for requests however we may need to deliver on a different day due to route planning and driver availability. If we can't do your preferred date we do our best to find another suitable date.

The delivery team will be able to put your items in your room of choice. Most items will be delivered to you fully assembled. If not, we will of course provide the instructions. Typically our furniture will only require light assembly, like attaching legs to a tabletop.

If you would like to add assembly this is available for £15 per item (only required for items that come un-assembled) and £9 for all package removal. Please request this via email at least 48 hours before your delivery.

Some of our custom packages, like home staging, and business quotes already include assembly and set-up.

Prepare your space as you would for any large delivery. Remove any objects that could be in the way so the delivery team has enough space to get your furniture in.

Do also let us know if there might be any issues with parking or accessing your home, or if you live on a higher floor without a lift. This will help our team prepare in the best way for the delivery day.

We provide a 4 hour timeslot, live tracking and a direct phone number to the delivery team.

They will put the items in your room of choice and if you have opted for it, assemble and remove the packaging.

You will need to check and confirm that you are happy with the condition of the items within 24 hours, and report any damage that may have occurred during the delivery that appears to be outside normal wear and tear. You will receive a welcome email with further details about your subscription.

If within 14 days you change your mind, we can provide a replacement item (where available in stock) or you can return your items for a full refund of the subscription fees. Please note that delivery fees or other custom charges are typically not refunded. The items should be unused and returned in the same condition and original packaging in which they were received. A collection fee may also be applied.

If you wish to arrange a collection, please provide at least 10 days notice and we will book in a pick up. You can cancel via the customer portal, or via email to us.

If you want to cancel sooner than the end of your term, for example if you have permanent furniture that arrives sooner than expected, that is also possible. You will pay until the end of the term you signed up for.

The same charge as for your delivery applies. It's £39 in Zone 1 and there's an additional charge of £20 in Zone 2.

See the map here.

No, most of our packaging does not need to be kept but can just be recycled right away, such as paper or cardboard.

We do sometimes wrap furniture with reusable materials, such as fabrics and straps. If this is the case, we also provide a small fabric bag for you to safely store these, and return them together with your furniture, unless the deliver team already took them back during the delivery process. You may be charged a small replacement fee if these are not returned.

Do note that if you return your items already during the 14 day return window, they should be in the same condition as when you received them and still have the original packaging.

No, you can return some items and keep others longer. You would pay the collection charge at each occasion.

Zenkki is a circular service, so if If you subscribe to an item it will not necessarily be brand new. We aim for all furniture to be in very good condition with only slight signs of usage. If an item is no longer deemed suitable for subscriptions, it is sold via our outlet or removed from the range. If you spot any issues, just let us know.

We have extensive quality control in place before furniture is sent out to customers.

1. Deep clean and sanitation. This involves vacuuming, disinfecting surfaces, and washing and steam cleaning fabrics.
2. Reupholstering items, refinishing paint or wooden surfaces or swapping out spare parts such as legs.

The items may show signs of usage, for example light scratches on wooden surfaces. You will always get to check and confirm you are happy with the furniture at delivery and if we send out items a bit beyond our standard wear and tear guidelines (for example because it's the only one left in stock at the time), we notify and ask you in advance.

We pride ourselves on offering high quality furniture. Our customers score our furniture on average 9.2/10. 

We partner with brands that offer furniture of high quality that is durable and sustainable, looking for functional and contemporary pieces. Some of the brands you'll find on the website include HÅG, Swyft, Anglepoise, Revive Furniture, Oakywood and Woodman. We also have our own line of Zenkki items.

If you are missing any items, do feel free to reach out.

Zenkki certified items are proven to fit our circular model. They are of good quality and ideally sustainably produced. They are easy to transport, assemble and disassemble and it’s possible to replace parts in order to increase their longevity. Basically, we have a list of criteria to ensure we only provide good quality items, so you don’t have to worry about it.

We expect normal wear and tear during your subscription and we cover the cost of any small refurbishments.

We may charge you for the cost of repair for more significant damage which is clearly from misuse of the items, if an item is completely beyond repair or if parts have gone missing, for the replacement value of the furniture or parts.

It's very rare that you'd run into any issues if you are using the furniture for their intended purpose.

Do note that if you return your items during the 14 day return window, they should be in the same condition as when you received them.

You can read our care guide here.

With the right care, we find that items can have a long life. In the instance that an item would not be suitable for a subscription anymore, we sell the item second hand via our own outlet, or make sure it comes to good use with a charity partner.

We're based in Guildford, Surrey, just outside of London. Read more about us here.

One of the main reasons Zenkki started is to provide an affordable way to access high quality furniture. We want it to be a cost efficient option to the "fast furniture" you might otherwise opt for when you have short term needs.

• We restore and refurbish items to keep them in use longer.
• We carefully choose the items and brands we work with, looking for sustainable manufacturing processes and durable materials. Unlike many others in our space, we try to avoid goods from overseas that are cheap to make, and too easy to dispose of.
• We aim to make environmentally conscious decisions in all parts of the business. For example, we use reusable packaging materials like fabrics and straps, rather than plastic.
  

Read more about our approach to sustainability here.

Yes, you will need to accept our hire agreement before delivery.

Yes, we will run a soft credit check. We may request further information to verify your identity, residential address, date of birth or affordability before confirming your order and delivery.

Use the contact us form below, we always aim to respond within 48 hours.